HelloEURO Frequently Asked Questions

Also See: HelloEURO Troubleshooting Guide

Q

What will HelloEURO do for my business?

A

Wonders. HelloEURO will allow you to convert any existing financial data within MS Word documents, MS Excel worksheets, potentially any database including MS Access and MS PowerPoint Presentations, to the EURO.

Q

Does HelloEURO comply with European Conversion Rules?

A Yes. HelloEURO complies with European Conversion and Triangulation Rules.

Q

How many base currencies does HelloEURO handle?

A Infinite. HelloEURO handles an unlimited number of currencies. You can even create new currencies with multiple currency names and symbols e.g. D, DM, DMK, German Marks for DEM.
Q Does the euro changeover really affect our business?
A Yes. It affects anyone dealing with financial data. Documents, worksheets etc. that you use and understand today will become meaningless tomorrow unless you convert them to tomorrows currency.
Q In Excel, can you display the value before conversion in the Comment Cells for each field?
A Yes
Q My computer screen does not display the Euro symbol.  Where do I find it?
A Here. You can download it from here.
Q Will HelloEURO allow me to ignore certain amounts that have symbols beside them e.g. 23 kg, 500 Litres etc. ?
A Yes.  Within the HelloEURO menu there is an option "Configure HelloEURO".  It is here that you can 'Configure Special Symbols' and choose to ignore kg and liters here if you wish.
Q Will HelloEURO allow me to place converted amounts beside old amounts in MsExcel?
A Yes.  Within the Run Conversion screen you can click on the 'MSExcel' Tab and then click to:
- Replace values in cells
- Move OLD values BELOW selected cells
- Move OLD values to the RIGHT of selected cells

HelloEURO also gives you the option of displaying old values in Excel Comment fields.

Q

How does HelloEURO handle variable exchange rates?

A

Perfectly. HelloEURO allows you to download exchange rates from the Internet or automatically update from a central Networked Database File (if you are not on the internet). So your data is constantly up- to- date.

Q Will HelloEURO allow me to convert my data back from euro's to local currency?
A Yes. HelloEURO has a facility to do this.  Simply run the conversion with 'Euro -> Local Currency' on.
Q Is the product certified as conforming to EU Council Regulation no. 11103/97 of 17th June 1997 for conversion?
A Yes, HelloEURO is fully compliant with EU Council Regulation 1103/97.
Regulation 1103/97, which is based on Article 235 of the Treaty, entered into force on 20 June 1997. It is the first regulation dealing with the single currency which is already in force and binding and directly applicable in the whole European Union. It contains provisions on the ECU-euro conversion, the continuity of contracts and rules on the use of the conversion rates and on rounding:

Regulation 1103/97 confirms the 1:1 conversion between the official ECU-basket and the euro as follows: -
’Whereas the Council, when acting in accordance with the first sentence of Article 109l (4) of the Treaty, shall define the conversion rates of the euro in terms of each of the national currencies of the participating Member States; whereas these conversion rates should be used for any conversion between the euro and the national currency units or between the national currency units; whereas for any conversion between national currency units, a fixed algorithm should define the result; whereas the use of inverse rates for conversion would imply rounding of rates and could result in significant inaccuracies, notably if large amounts are involved;
Whereas, in order to achieve a high degree of accuracy in conversion operations, the conversion rates should be defined with six significant figures; whereas a rate with six significant figures means a rate which, counted from the left and starting by the first non-zero figure, has six figures’
 
Basically Regulation 1103/97 stipulates that only the conversion rates of one euro in terms of each of the participating currencies should be fixed, e.g. 1 EUR equals 39,2345 BEF. These rates will be adopted by the Council with six significant figures, which should not be rounded or truncated when making conversions.
The rates adopted by the Council must be used for conversions either way between the euro and the national currency units, and also for conversions between national currency units. No inverse rates will be defined and no bilateral rates for making conversions between national currency units. For the latter case an algorithm has been defined which explains how to convert from one national currency unit to another. The first step is to convert from the national currency unit into the euro unit; this intermediate result has to be calculated to at least three decimal places. In a second step one has to convert this euro amount into the other national currency unit. Alternative methods of calculation are allowed, provided they produce the same result as the algorithm.
Q

Does it support the use of the ISO currency code EUR and the Euro symbol?

A HelloEuro supports all ISO currency codes and also allows user defined abbreviations.  The Euro symbol is fully supported via the formatting option that appears prior to running the conversion. 
Q Are constants in Excel formulae highlighted for special attention?
A HelloEURO caters for formulas and once selected, will ask the user to confirm which elements should be converted, therefore giving you the ability to ignore constants.
Q Is a NW administration kit and a de-install kit provided?
A  A full Install / Uninstall option is included with the product.  There is no network administration unless you are using the network to administer exchange rates which can be loaded from file or downloaded via the Internet.
Q What size is the package - is it active at all times - if so, what resource implications ensue?
A  Depending on the edition of the software HelloEURO ranges in size from 4.3MB to 4.8MB for the Developer Edition.  HelloEURO is not ‘active’ at all times it is displayed using the Euro icon in the taskbar of the user’s desktop.  It is designed to be running in conjunction with Microsoft Office so no depreciation in performance is evident as it swaps memory as needed.  Please note that resource implications are dependant on a number of items that are totally outside our control e.g. hardware in use, standard desktop, operating system etc.

Q

What kind of Help is available?

A HelloEURO comes with:
a comprehensive help
helpdesk
listserver - See footer below
training presentation which you can
view
Examples

Q Can you change the font style of your converted amount(s)?
A Yes, when you press Win-F10 to run a conversion you will notice a tab called "Font Style".  You can change the font characteristics here.

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